Refund Policy
Effective Date: June, 10th 2024
1. Eligibility for Refunds
1.1 Subscription Plans
- Within 14 Days of Purchase: You may request a full refund within 14 days of the initial purchase of a subscription plan if you are not satisfied with the service.
- Renewals: Refunds for automatic renewals of subscription plans can be requested within 7 days of the renewal date.
2. Refund Process
2.1 How to Request a Refund
- Contact Support: Email our support team at no-reply@rb-codes.com with your order details and the reason for the refund request.
- Review: Our team will review your request and may ask for additional information to process the refund.
2.2 Processing Time
Refund requests are typically processed within 5-7 business days. You will receive a confirmation email once the refund has been issued.
3. Non-Refundable Cases
3.1 Beyond Refund Period
Requests made after the specified refund period (14 days for initial subscription purchases, 7 days for renewals) will not be eligible for a refund.
3.2 Abuse of Refund Policy
Users found to be abusing the refund policy, such as by repeatedly requesting refunds, may have their refund requests denied and their accounts suspended or terminated.
3.3 Partially Used Services
Refunds are not available for partially used subscription periods.
4. Changes to Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be posted on this page and will take effect immediately. It is your responsibility to review this policy periodically to stay informed of any updates.
5. Contact Us
If you have any questions or concerns about our refund policy, please contact us at:
- Email: no-reply@rb-codes.com
Thank you for choosing rb-codes.com. We appreciate your business and are committed to providing you with the best possible service.